OBJECTIVE

A highly organized and effective team player with more than 7 years of progressive experience in social welfare and corrective environments, seeking a position that will allow for full utilization of education and background.

QUALIFICATION HIGHLIGHTS

• Prepare diagnostic studies, collecting, interpreting and evaluating factual information reflecting developmental and circumstantial factors for a caseload.
• Proven ability to exercise independent professional judgment when presented with a wide range of problems at various levels of difficulty and when evaluating resources available in the community. 
• Continuously implement and monitor treatment plans, professional decisions, and recommendations that have a pronounced effect on the life of assigned cases involving both individuals and families and in social and criminal justice settings.
• Effective communicator with ability to interact with people and groups at diverse levels of management responsibility to report on program progress. 
• Monitor, evaluate, and determine the appropriateness of reports and correspondence relative to the compliance of the Privacy and Freedom of Information Acts.

PROFESSIONAL EXPERIENCE

Children's Protective Society
Case Manager II / Dependency Case Manager, 2001 to present

• Identify and assess client and family needs and evaluate, coordinate, and ensure necessary services are provided, including in-home client services.
• Counsel individuals, families, and groups, providing information for referrals.
• Develop and maintain clinical records and program documentation according to organization standards, such as assessments, treatment plans, progress notes, and termination summaries.
• Conduct home and residential visits to monitor quality of care being provided.
• Coordinate professional and paraprofessional services and facilitate educational classes such as parenting and independent living skills, and anger and behavior management.
• Arrange for client transportation to appointments and community agencies.
• Completed behavioral health overlay services assessments and oversaw behavioral programs associated with client treatment plans.

EDUCATION

Master of Public Administration - 11/2004
Bachelor of Science in Criminal Justice - 12/1997