OBJECTIVE

Energetic and organized professional with 5 years of experience in service environments seeking mental health position that will allow for advancement.

QUALIFICATION HIGHLIGHTS

Strengths:

• Case management, counseling, and placement skills
• Time, people, and relationship management skills

General Skills:

• Develop and deliver presentations for small to large groups using Microsoft Office tools and applications
• Possess excellent oral and written communication skills with the ability to review, edit, and write correspondence
• Simultaneously manage multiple projects related to resettlement, using community resources and contacts
• Able to handle multiple projects concurrently, assertive, efficient, goal oriented, self-motivated

PROFESSIONAL EXPERIENCE

• Provided referral and support services in community resource setting.
• Coordinated and facilitated weekly house meetings with clients.
• Monitored hot line and admitted clients in emergency situations.
• Managed client records and collected documents and health records.
• Advocated for abused women and their children in the shelter.

• Conducted home visits with clients with family or school related difficulties.
• Functioned as part of a team assisting with family and individual counseling.
• Develop trusting relationships without becoming emotionally involved.
• Completed case files and consulted with Senior Counselor to review strategies.
• Completed case reporting, engaging clients to identify needs.
• Developed trusting relationships without becoming emotionally involved.

• Provided support to personnel and processed applications for permits.
• Performed background checks. 

EDUCATION

Bachelors of Social Science / Mercer University - 2008
Human Service / Mental Health concentration
3.73 GPA

* Volunteerism: United Way, Red Cross, Gateway Homeless Shelter
* Activities: Kwanza Program and other cultural activities and functions

COMPUTER SKILLS

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Windows XP & Microsoft Outlook