OBJECTIVE

Bookkeeping, Accounting & Data Entry position in health care industry where skills and abilities can be fully utilized and enhanced.

QUALIFICATION HIGHLIGHTS

• Possess 7 years of experience in administration and customer service withing non-profit and medical service settings.
• Perform collections while maintaining high levels of customer service and gather information for the processing of medical claims.
• Use great communication skills to interact with diverse groups of people from many cultures and backgrounds.

PROFESSIONAL EXPERIENCE

• Prepared files for new patients and updated patient records in computer system and in paper files.
• Processed insurance claims through various carriers, including private and group medical, auto, and government insurances and worker's compensation.
• Maintained patient information database and provided information to physicians and collection agencies.
• Managed billing an insurance inquiries, as well as general information questions related to police reports and 911 monitoring activities.

• Used AS400 database system to run queries about donors, create queries, and maintain data.
• Used complex data system to research and answer customer questions, by phone and in person.
• Conducted payroll expense and lump sum payment audits in complex mainframe accounting system.

• Performed AR and AP postings in general journal and general ledge, via automated computer system, paying close attention to detail and assuring accuracy.
• Worked closely with clients to implement marketing and advertising proects for new or specially requested automotive aftermarket parts.

EDUCATION

Associate of Business Administration, City Community College - 2003

COMPUTER AND TECHNICAL SKILLS

Insurance Claims & Coding, Collections, IDC-9, CPT, Account Procedures, Microsoft Office Suite, AS400,
Internet Research