Chris Smith 123 Main Street • Hometown, MS 00000 • (123) 456-7890 •
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OBJECTIVESystems Engineer / Database Administrator / Call Center Administrator seeking position where wealth and diversity of knowledge will be fully utilized. QUALIFICATION HIGHLIGHTSTechnical Skills - Develop and maintain LAN/WAN, Internet, and wireless communication networks.
- Install, configure, administer, and troubleshoot Windows server and operating systems.
- Proven proficiency in TCP/IP, IPX, SPX, and NETBEUI networking protocols.
- Properly apply coding in C, Visual C, and Pascal computer languages.
- Design telecommunication networks and execute development plans.
- Plan and implement networks using hubs, routers, switches and other networking hardware and software.
Management and Team Leadership - Plan and conduct sales meetings and training sessions to improve sales team proficiency and product knowledge and improve motivation.
- Set and consistently achieve sales goals by applying excellent account management techniques.
- Analyze and interpret market trends, demographics, and psychographics and utilize knowledge to expand target market.
PROFESSIONAL EXPERIENCE XYZ Tech Support, Inc. Network Product Specialist, 2002 - present
- Install, configure, administer, and troubleshoot Dlink devices, including broadband/wireless (802.11 a/b/b+) routers, access points, wireless network cards, Ethernet cards, and multimedia devices.
ABC Technology Systems (1992 - 2002) Telecom BG Manager, 2000 - 2002
- Maintained responsibility for managing and directing activities of both sales and customer support groups, ensuring highest levels of client satisfaction and achievement of organizational goals.
Sales Manager, 1997 - 2000
- Consistently exceeded revenue targets through excellent account management, interpersonal skills, and evaluation of client needs.
Senior Sales Engineer, 1994 - 1997
- Designed and effectively marketed high-end network systems.
Sales Engineer, 1992 - 1994
- Marketed and sold small and medium capacity PBX systems in a B2B environment.
EDUCATIONGraduate of Computer Education Institute - 2003 Earned MCSE and MCDBA Certifications Professional Certificate in Information Technology - 2001 American University TECHNICAL CERTIFICATIONS Microsoft Certified System Engineer (MCSE); Microsoft Certified Data Base Administrator (MCDBA); Microsoft Certified Professional (MCP); Professional Certificate in Information Technology (AUC); Call Center Technologies Certificate (Lucent Technologies) |